Pete and Lishan started Agency in 2016 after spending the good part of a decade at renowned design firm IDEO.
Agency was named after our intent; the empowerment we want our clients to feel and the impact we want our work to have.
What drives our work
Leading with curiosity and possibility, but always grounded in human-centred truths gathered from rigorous research. It is easier to critique rather than explore the problem and advocate for what could be.
Bias Towards Tangibility
As designers, we are obsessed with real world application, not the realm of theory. This gives us the confidence to embrace and navigate ambiguity.
Innovation cannot be achieved in silos. We collaborate even when it is inconvenient or difficult in order to go further and faster to achieve the breakthroughs we seek.
Great work requires honest feedback, but that is not always easy to do. We strive to always lean into difficult conversations with respect, candour and openness.
We are guided by an unwavering conviction to do the right thing and to do it well. We are constantly challenging ourselves and rolling up our sleeves to iterate and improve.
Space To Change
In order to grow, we need to intentionally design the space for perceived limits to expand, enabling the capacity for businesses to act.
Meet our team
We have assembled a team of individuals who are strategic generalists capable of problem-solving across a wide array of briefs, while being excellent in their core disciplines. This allows us to take design from conception to implementation. We intentionally design bespoke project teams that complement our client's existing team's strengths and needs.